TERMS & CONDITIONS
& REFUND POLICY
A LEGAL DISCLAIMER
We introduce individuals seeking Professional Services to Independent professionals seeking to provide such Professional Services. We are not liable or responsible for the fulfilment of any booking or the performance of the Independent professional. You acknowledge and agree that we are not responsible for addressing any claims you have as regards any Independent professional or any Professional Services, however we do try to assist by providing the intermediary services around resolving disputes and complaints as mentioned above.
TERMS & CONDITIONS - THE BASICS
BOOKING PROCESS
You can make a booking through Our Site, Live Chat or Whatsapp.
You may only make a booking up to two months in advance.
Your payment details will be requested at the time of booking and payment will be collected when you make a booking. Full payment of the Treatment Fee is due at the time of booking the Professional Service with the Independent professional through us.
The Treatment Fee belongs to the Independent professional who provides the Professional Service. Blissed Out, as the Independent professional's agent, collects or arranges for a third party to collect the Treatment Fee from you on our behalf. Our receipt of the full Treatment Fee will discharge your debt to the relevant independent professional in respect of that booking.
We are appointed by Independent professionals to conclude bookings on their behalf as their commercial agent. Once your booking is accepted by us on behalf of the Independent professional, you will receive confirmation of your appointment from us by email.
By making a booking, you are responsible for:
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Full payment of the applicable Treatment Fee and Cancellation Fee (£40)
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Ensuring the Independent professional has access to your Designated Premises which must, in all cases, represent a suitable space in which the Professional Service can be performed, with all appropriate facilities (including adequate lighting, heating and non-slippery flooring)
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Ensuring the health and safety of the Independent professional whilst at your Designated Premises.
YOU AGREE THAT WE CANNOT GUARANTEE...
We make no warranty or guarantee that Our Site of the Services is suitable for your intended use, error-free, timely, reliable, entirely secure, virus-free or available. We make no guarantee of particular results or outcomes by use of Our Site or any other aspect of the Services.
Nothing in Our Terms will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit and nothing in Our Terms will exclude or limit our liability in respect of any: death or personal injury caused by the negligence of Blissed Out, fraud or fraudulent misrepresentation by Blissed Out, or any matter which it would be illegal or unlawful for Blissed Out to exclude or limit, or to attempt or purport to exclude or limit, its liability.
We are not liable or responsible for any errors in or failure to provide the Services due to your error or failure to provide accurate and complete information.
Whilst we make every effort to ensure that the Services are available, we do not represent, warrant or guarantee in any way the continued availability at all times or the uninterrupted use by you of the Services. We reserve the right to suspend or cease the operation of all or part of the Services from time to time at our sole discretion.
Use of Our Site and the Services is on an “as-is” and “as available” basis. To the maximum extent permitted at law in no event shall we be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, loss of data, lost revenues, loss of goodwill, loss of anticipated saving or profits, or arising out of or in any way connected with the use or performance of the site or services, or with the delay or inability to use the site or services, or with the provision of or failure to provide the site or services.
WE CANNOT GUARANTEE...
We make no warranty or guarantee that Our Site of the Services is suitable for your intended use, error-free, timely, reliable, entirely secure, virus-free or available. We make no guarantee of particular results or outcomes by use of Our Site or any other aspect of the Services.
Nothing in Our Terms will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit and nothing in Our Terms will exclude or limit our liability in respect of any: death or personal injury caused by the negligence of Blissed Out, fraud or fraudulent misrepresentation by Blissed Out, or any matter which it would be illegal or unlawful for Blissed Out to exclude or limit, or to attempt or purport to exclude or limit, its liability.
We are not liable or responsible for any errors in or failure to provide the Services due to your error or failure to provide accurate and complete information.
Whilst we make every effort to ensure that the Services are available, we do not represent, warrant or guarantee in any way the continued availability at all times or the uninterrupted use by you of the Services. We reserve the right to suspend or cease the operation of all or part of the Services from time to time at our sole discretion.
Use of Our Site and the Services is on an “as-is” and “as available” basis. To the maximum extent permitted at law in no event shall we be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, loss of data, lost revenues, loss of goodwill, loss of anticipated saving or profits, or arising out of or in any way connected with the use or performance of the site or services, or with the delay or inability to use the site or services, or with the provision of or failure to provide the site or services.
INDEMNITY
You agree to defend and indemnify us from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, that arise from or relate to your use or misuse of, or access to the Services and otherwise from your violation of Our Terms.
SEVERABILITY
If any provision of Our Terms is deemed or becomes invalid, the validity of the other provisions shall not be affected.